We're here to help!
Our support team has decades of experience with HDHomeRun and uses the products themselves.
Support is available Monday-Friday from 9:00am – 6:00pm Central Time (U.S.).
If you reach us outside of business hours, we will respond promptly on the next business day.
Support Ticket
You may also open a support ticket by emailing support@silicondust.com.
Every new ticket receives an automatic confirmation email. If you have submitted a support ticket and have not received the automatic confirmation email, please check your spam or junk folder.
To update an existing ticket, please reply to the email sent by the ticket system.
Call or Text Us
Call or text us at +1 (925) 443-4388
Our phone line routes to our secure messaging system. Leave your name, phone number, the product you are calling about, and a brief description of the issue. A support specialist will call you back during support hours. Messages received after hours will be handled the next business day.