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Power adapter replacement

SiliconDust has identified a potential reliability issue with the SW20-S050-15 power adapter;
If you recieved this power adapter it will be replaced it at no charge.

A failing power adapter may result in one or more of the following symptoms:

  • Flashing power light on the HDHomeRun or failure to power on.
  • Flashing red light on power adapter.
  • Loss of all channels while reporting high signal strength.

If your HDHomeRun included this power adapter please click here for a replacement.

Power Adapter