Trouble Ticket

You may also open a trouble ticket by emailing

Our ticketing system will always respond to all newly-created tickets with an automatically-generated email to notify you that a ticket was created. If you have filed a trouble ticket and have not receive an email response please check your email spam/junk folder.

To update an existing ticket, please reply to the email sent by the ticket system. You can also view your ticket by clicking on the link in the email.



HDHomeRun Sales & Support: +1 (925) 233-2240
HDHomeRun Sales & Support: +44 (0) 1753 963008
Enterprise Sales & Support: +1 (925) 233-1128
Office: +1 (925) 443-HDTV (4388)
Fax: +1 (925) 443-3243


Technical Support
International and Domestic Sales inquiries
General Company information and inquiries
Media and PR inquiries

Mailing Address:

Silicondust USA Inc
2150 Portola Ave, Suite D #143
Livermore, CA 94551, USA

Silicondust UK Ltd
April Cottage School Road, Nomansland,
Salisbury, SP5 2BY2150, United Kingdom

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