Do you see a Video Quality option in the gear menu in the app on the Max? If so, that indicates that the hardware decoder on the device is either blocked for everyone because it is known to be broken, or has been blocked during use by the app because it detected a failure of the decoder. The app wil...

Is there a more in-depth post or article on doing this? I have a mac and am interested in how to transfer recordings. No, because most of the process would be out of scope. As a general outline: Install a program that lets you run virtual machines on the Mac, either Parallels ($) or VMWare Fusion (...

What is the device ID for your HDHomeRun? We can update the listing for that channel.

It's a timing issue so there are multiple factors involved, including whether or not an HDHomeRun DVR is present, what devices are present, and how many channels are present, among others.

(This was addressed via support ticket)

The station changing the names would suggest that they dropped those networks. The guide on their website is just TitanTV, and if they didn't notify our guide provider Gracenote of the change, it stands to reason that they also didn't notify TitanTV. Some stations are good about notifying the provid...

It's fine if you want to put it in there, but maybe add a note that people should reach out to your team for any support questions related to that function.

A longer response is coming from Nick. He's been busy with prep for NAB among other things.

Remove Kaspersky, reboot, and check it again.

Do you have the network set as Private in the Windows network settings?

Is the PC's IP address in the same subnet as the HDHomeRun's?

Do you have any third-party firewall/security/antivirus/antimalware software installed on the PC?

A good quality SSD like that Samsung EVO is a good choice. Nothing specific on the mechanical drive side, but there are a variety of drives on Amazon and such sold as "video", "AV", "surveillance", or "security camera" use, all of which just mean the drive is ...

The team that handles the interface for Apple TV is looking at what would be involved with providing an option for disabling the slice guide.

Should be fine.

It's fixed in our internal codebase, but there are other items that are targeted for the next release that are still being worked on.

Full-framerate deinterlacing is progressing.