PlayReady Update fails

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PlayReady Update fails

Postby nickk » Tue Aug 23, 2011 5:34 pm

This thread documents solutions to PlayReady update failing to install as part of the WMC Setup process.

Solution 1:

1) Go into Control Panel, click "Uninstall a program", and uninstall "PlayReady PC Runtime".

2) Run Windows Media Center. Update PlayReady by going through Tasks, Settings, TV, TV Signal, Update PlayReady.

Solution 2:

1) Quit Windows Media Center if running.

2) Open a cmd prompt - run as administrator.

3) Run the following commands one at a time:
Code: Select all
net stop ehrecvr
cd %programdata%\Microsoft\PlayReady
del *.hds
rmdir /s Cache
cd %programdata%\Microsoft\ehome
del *.hds
rmdir /s Cache
net start ehrecvr

4) Run Windows Media Center. Update PlayReady by going through Tasks, Settings, TV, TV Signal, Update PlayReady.

Solution 3:

1) Use the ResetDRM tool from http://support.microsoft.com/kb/976590 to reset your PlayReady DRM

2) Run Windows Media Center. Update PlayReady by going through Tasks, Settings, TV, TV Signal, Update PlayReady.


These solutions have been verified to solve the problem for many PCs but are not guaranteed to solve the problem in all cases.
nickk
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