I'm only seeing logs from the HDHomeRun device, not the app. The device side doesn't indicate any issues at those times, which makes sense as the symptoms are most likely to be related to playback. Please double check and make sure the Send diagnostic information option is enabled in the HDHomeRun a...

Early access would make no difference as there isn't currently a difference between the normal and early access. This behavior usually indicates that you have a DVR running and there is something is going wrong when it's trying to write to the recording drive. If the DVR is on Windows, it's often a ...

We would like to get some diagnostic data to see what is happening: In a web browser go to http://hdhomerun.local NOTE: That address will go do the first HDHomeRun device found on your network. If you have more than one HDHomeRun device, use the "device ID" printed on the bottom of the uni...

Some links that go into more detail on how QAM works.

https://en.wikipedia.org/wiki/Quadratur ... igital_QAM
https://info.support.huawei.com/info-fi ... n/QAM.html
https://www.youtube.com/watch?v=0faCad2kKeg&t=258s

Is there anything in the 20240501 log file in between these 2 lines?

20240501-01:17:24 Recorded: recorded sync success

20240501-01:22:41 HDHomeRun RECORD 20231214 Windows [storage ID redacted]

There probably wouldn't be a DVR account for a SCRIBE user, and I'm not seeing one under that ID. Once you disconnect the SCRIBE, if you open the app and it pops up and it says the device is missing, just select the trash can to remove it from your account.

Can you schedule a recording for the next block of shows, log out, wait until 10 minutes after the show starts, the log back in? Then reply back with the times you logged out and back in so we can see what happened.

No idea on the difference in resolution/codec, but they do have 2 separate broadcast facilities, their primary at 4 Times Square and their backup at 1WTC. The primary is at a much lower elevation but much higher power compared to the backup, so if they are switching between them, you may see a diffe...

Do you have sleep disabled on the PC? Windows 11 is by default very aggressive with power saving and will sleep after just a few minutes of inactivity.

It looks like the drive has failed, and something about how it failed is causing a reboot and that is resulting in the other odd behaviors. At a guess, the drive might be drawing an excessive amount of power trying to spin up, which trips the protection in the power supply and causes it to reboot.

Do you see it on the built-in tuner on a TV? Seeing it across multiple devices likely indicates that it's being encoded like that by the broadcaster.

WMC uses RTSP for streaming from CableCARD devices. Most of the firmware is common across all modern devices, so it's probably just there. AFAIK there's no way to actually tune channels using it, as WMC uses the DRI CAS:SetChannel interface to do that and just uses RTSP for the network part of things.

Some cable providers include additional data on the data stream that contains the tables that tell the receiver where to find the audio and video data associated with a particular channel. This is a perfectly valid thing to do, and the correct behavior for the parser is to look at the identifier in ...

Search for the show on the Discover tab and select it and it will give you a list of all the upcoming episodes including episode numbers, and you can schedule recordings from there.

Do you see a Video Quality option in the gear menu in the app on the Max? If so, that indicates that the hardware decoder on the device is either blocked for everyone because it is known to be broken, or has been blocked during use by the app because it detected a failure of the decoder. The app wil...