Search found 163 matches

by jasonl
Sun May 05, 2024 2:45 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: WFGZ-LD LAKE CITY, FL / Gainesville, FL
Replies: 1
Views: 46

Re: WFGZ-LD LAKE CITY, FL / Gainesville, FL

What is on 22.7 GLTVii? The rest have been updated.
by jasonl
Sun May 05, 2024 2:39 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: No devices detected on IOS app
Replies: 3
Views: 244

Re: No devices detected on IOS app

From the iPhone, can you reach the HDHomeRun's web page at http://192.168.50.210/ ?

If you check the wifi settings for the iPhone, does it also have an IP address that starts with 192.168.50?
by jasonl
Sun May 05, 2024 2:35 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: firmware update fails
Replies: 3
Views: 86

Re: firmware update fails

20230713 is the current firmware for HDHomeRun PRIME.
by jasonl
Thu May 02, 2024 5:14 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Record service only working when PC has active user session
Replies: 13
Views: 494

Re: HDHomeRun Record service only working when PC has active user session

What kind of network connection is the PC using?

Are there any third-party firewall, security, antivirus, antimalware, VPN, or other such programs installed on the PC? It looks like something is blocking outbound connections.
by jasonl
Thu May 02, 2024 4:57 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: No devices detected on IOS app
Replies: 3
Views: 244

Re: No devices detected on IOS app

What is the device ID listed on the label on the bottom of the HDHomeRun?

What does the network LED on the back of the HDHomeRun show?
by jasonl
Thu May 02, 2024 4:55 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Freeze on Start Up
Replies: 4
Views: 600

Re: Freeze on Start Up

I'm only seeing logs from the HDHomeRun device, not the app. The device side doesn't indicate any issues at those times, which makes sense as the symptoms are most likely to be related to playback. Please double check and make sure the Send diagnostic information option is enabled in the HDHomeRun a...
by jasonl
Wed May 01, 2024 6:08 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Program jumping back - ze3e7b
Replies: 3
Views: 125

Re: Program jumping back - ze3e7b

Early access would make no difference as there isn't currently a difference between the normal and early access. This behavior usually indicates that you have a DVR running and there is something is going wrong when it's trying to write to the recording drive. If the DVR is on Windows, it's often a ...
by jasonl
Wed May 01, 2024 5:54 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Freeze on Start Up
Replies: 4
Views: 600

Re: Freeze on Start Up

We would like to get some diagnostic data to see what is happening: In a web browser go to http://hdhomerun.local NOTE: That address will go do the first HDHomeRun device found on your network. If you have more than one HDHomeRun device, use the "device ID" printed on the bottom of the uni...
by jasonl
Wed May 01, 2024 5:03 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Record service only working when PC has active user session
Replies: 13
Views: 494

Re: HDHomeRun Record service only working when PC has active user session

Is there anything in the 20240501 log file in between these 2 lines?

20240501-01:17:24 Recorded: recorded sync success

20240501-01:22:41 HDHomeRun RECORD 20231214 Windows [storage ID redacted]
by jasonl
Tue Apr 30, 2024 3:39 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Scribe Quatro no longer working correctly
Replies: 5
Views: 289

Re: Scribe Quatro no longer working correctly

There probably wouldn't be a DVR account for a SCRIBE user, and I'm not seeing one under that ID. Once you disconnect the SCRIBE, if you open the app and it pops up and it says the device is missing, just select the trash can to remove it from your account.
by jasonl
Mon Apr 29, 2024 5:13 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Record service only working when PC has active user session
Replies: 13
Views: 494

Re: HDHomeRun Record service only working when PC has active user session

Can you schedule a recording for the next block of shows, log out, wait until 10 minutes after the show starts, the log back in? Then reply back with the times you logged out and back in so we can see what happened.
by jasonl
Sun Apr 28, 2024 5:09 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: odd metv bug
Replies: 2
Views: 208

Re: odd metv bug

No idea on the difference in resolution/codec, but they do have 2 separate broadcast facilities, their primary at 4 Times Square and their backup at 1WTC. The primary is at a much lower elevation but much higher power compared to the backup, so if they are switching between them, you may see a diffe...
by jasonl
Sun Apr 28, 2024 4:53 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDHomeRun Record service only working when PC has active user session
Replies: 13
Views: 494

Re: HDHomeRun Record service only working when PC has active user session

Do you have sleep disabled on the PC? Windows 11 is by default very aggressive with power saving and will sleep after just a few minutes of inactivity.
by jasonl
Sun Apr 28, 2024 4:46 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Scribe Quatro no longer working correctly
Replies: 5
Views: 289

Re: Scribe Quatro no longer working correctly

It looks like the drive has failed, and something about how it failed is causing a reboot and that is resulting in the other odd behaviors. At a guess, the drive might be drawing an excessive amount of power trying to spin up, which trips the protection in the power supply and causes it to reboot.